Last updated: July 23, 2026
A-VIP Mobile Pet Spa provides mobile dog grooming services at the customer's location within our service area (Emmaus, Allentown, Bethlehem, and greater Lehigh Valley, PA). All services are performed by certified professional groomers.
Appointments are confirmed upon customer approval via phone or text. A-VIP Mobile Pet Spa reserves the right to refuse service at any time, including upon arrival if the pet is deemed unsafe to handle or excessively distressed.
Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations (within 24 hours) and no-shows may be subject to a fee of 50% of the scheduled service price. Repeated no-shows may result in refusal of future service.
All pets must be up-to-date on rabies and standard vaccinations. Proof of vaccination may be requested. Pets with visible signs of illness, fleas, ticks, or contagious conditions will be rescheduled for the safety of the groomer and other pets. By booking, the owner confirms their pet is in good health and has no known conditions that could be aggravated by grooming.
While our groomers exercise the highest standard of care, grooming involves inherent risks including but not limited to: accidental nicks/cuts from sharp tools, stress-related reactions, and aggravation of pre-existing conditions (matted coats, skin conditions, hidden injuries, or temperament issues). The pet owner assumes these risks. A-VIP Mobile Pet Spa is not liable for pre-existing conditions discovered during grooming, including matting, skin infections, parasites, or behavioral issues. The owner agrees to indemnify and hold harmless A-VIP Mobile Pet Spa for any claims arising from pre-existing conditions.
Pets with severely matted coats will require shaving rather than de-matting, as de-matting can cause pain and skin damage. This will be communicated before proceeding. Additional fees may apply for extreme matting cases.
Prices are quoted at the time of booking and are subject to change based on the pet's condition, coat, temperament, and size upon arrival. Payment is due at the time of service. We accept credit/debit cards, cash, and digital payments.
The customer must provide a safe, accessible area for the mobile grooming unit to park. The customer must be present or have a designated representative present during the appointment. The customer should inform the groomer of any behavioral or health concerns prior to the appointment.
Customer information collected (name, phone number, address, pet details) is used solely for scheduling and service delivery. We do not sell, share, or distribute customer data to third parties. See our Privacy Policy for full details.
A-VIP Mobile Pet Spa may take photographs of groomed pets for marketing and social media purposes. Owners may opt out by notifying the groomer in writing or via text at the time of service.
In no event shall A-VIP Mobile Pet Spa be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the services provided, whether based on warranty, contract, tort, or any other legal theory.
These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Lehigh County, Pennsylvania.
By booking an appointment with A-VIP Mobile Pet Spa, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.